The participant from India was dissatisfied Together with the verification system. The complaint was shut as 'unresolved' because the casino failed to reply and cooperate in resolving the grievance.
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The player from India had his account blocked, and his deposits had been returned. The casino had stopped responding to your grievance thread and had not furnished adequate proof versus the player. The criticism was closed as "unresolved.
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The participant from Greece encountered issues using a casino bonus that promised a two hundred% return over a one hundred euro deposit, resulting in a wagering requirement of 8000 euros. Immediately after satisfying the need and observing an quantity of 1320 euros, the player only obtained 200 euros of their main account, Inspite of disputing this with buyer assist, who cited the bonus conditions as private. The Issues Staff reviewed the situation and verified which the casino's terms mentioned the most winnings from the bonus fund were being limited to two periods the bonus amount of money acquired.
In T&Cs of a lot of them, we uncover clauses and procedures which we take into consideration unfair or outright predatory, as they offer the casino the likelihood to justify not paying out winnings to players in particular conditions.
The player from Portugal had concluded the casino's asked for verification system, which integrated further unusual actions. Irrespective of complying, the participant were waiting for 20 days with no response.
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The participant from Greece is extremely dissatisfied using a promotional give. We rejected the criticism since the player didn't reply to our messages and inquiries.
Το μόνο αρνητικο ότι ζητάει πολλά για να επαλήθευση τον λογαριασμό.
The player from copyright is going through problems withdrawing her winnings resulting from ongoing more verification. Participant’s criticism has long been resolved successfully.
The player from Greece has a difficulty with a particular activity on Leon Casino. Soon after betting more than two hundred euros on 'Increase of Olympus' and 'Rise of Olympus one hundred', he didn't receive any winnings. We’ve closed this grievance as per the participant’s explicit ask for.
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b) the processing in their personalized info for the purpose of sending promotion content or for direct profits, or for conducting industry research or commercial communications.